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Outage Center

 



View the Outage Map

 



How to Report an Outage to SEC
 

As a member, you expect many things from your cooperative, including reliable electric service. Please notify us if you are experiencing an outage.

 

What number should I use to report the outage?
 

1-866-878-5514

 

What information do I need?
 

  1. Physical address where outage has occurred.
     
  2. Primary phone number associated with the account. Please note: remember to keep SEC updated with your current phone number, by calling us at 800-552-2118.
     
  3. Follow the prompts and enter all necessary information
     
  4. If neither the physical address nor primary phone number are available; please enter your SEC account number. If neither are available, please use your SEC account number

Report any other relevant information, such as:
 

  1. "A wire is down" or "there’s a tree on the line"
     
  2. Any loud noises heard

 

Learn about the Power Restoration Process